First-Time Cannabis Visitor's Guide to Olswell Grand Rapids
For your first visit to Olswell Grand Rapids, bring a valid government-issued photo ID that shows you're 21 or older, and bring cash. The store is cash only, there is an ATM on-site, and first-time customers get a quarter off their first visit. This guide covers the 28th Street location, ordering ahead, what to ask the counter and how to start low.

What should I bring to Olswell Grand Rapids?
Two things: a valid government-issued photo ID showing you are 21 or older, and cash. A driver's license, state ID or passport works, and out-of-state IDs are accepted. Olswell Grand Rapids is cash only, with an ATM on-site if you need it. Anyone under 21 stays outside, so plan around that.
Nothing else is required, and you do not need an appointment.
Getting to Olswell Grand Rapids
The store is at 1940 28th St SE, Grand Rapids, MI 49508, on the 28th Street corridor, a busy retail and restaurant strip. The Olswell Grand Rapids store page has hours and directions. Coming from Holland, Muskegon, Lansing or Kalamazoo, the Grand Rapids driving guide lays out the routes.
Order ahead, then pick up
Browse the Grand Rapids live menu, build your order and pick it up in store. You pay cash at pickup. Orders are held until the end of the business day, so you can order in the morning and stop by after work. Olswell does not deliver.
Inventory rotates, so check the live menu for what is in stock before you head over. You can also walk in and shop the counter. The in-store pickup page explains the order flow.
At the door and at the counter
Staff check your ID at the entrance, and then the counter is yours. Tell the team it is your first time and what you are after: something to smoke, a vape or something you eat, and how much experience you have. They will point you to beginner-friendly options, and nobody is going to rush you.
Grand Rapids sells deli-style flower: you pick your weight and it is jarred at the counter. If you are new, ask for a small amount, so you can find out what you like before you commit to more.
How does the 25% first-visit discount work?
First-time customers get 25% off their first visit. Tell the counter it is your first purchase and show your ID, and the discount is applied at checkout. It is a one-time offer for your first visit only. Ask the team how it applies to your order, since promotions change, and see the first-time discount guide.
Deals at Grand Rapids
Grand Rapids does not run a timed 20%-off window the way Adrian, Traverse City and Kalkaska do, so the first-visit 25% is the standing deal here. Weekly deals change, so check the live menu rather than relying on a price you saw last month.
Picking a first product
- Flower. The deli-style counter is the easy way to try something in a small amount. Ask what is on the counter that day.
- Gummies. Play makes everyday gummies with the dose per piece printed on the package. Start with the lowest strength.
- Pre-rolls. Play infused pre-rolls are easy to grab. Ask the team about strength before you pick one.
- Vapes. Cartridges travel well and are easy to overdo. Go slowly.
- Concentrates. Rosin and other concentrates are much stronger than flower. Save them for later.
- Value. The Limit covers ounce deals, bulk flower and limited drops that sell out.
Checkout
Staff total your order, apply the discount and add Michigan's adult-use taxes, a 10% excise tax plus 6% sales tax. You pay in cash. A single purchase is capped at 2.5 ounces, with no more than 15 grams of that as concentrate.
Your first time using it
- Private property only. Never in a parking lot, a park or in a vehicle. Plan where you will be before you buy, such as a home or rental that allows it.
- Go slow. Flower: one or two puffs, then wait. Edibles: the lowest strength, then a full two hours before more. That delay is exactly how people end up taking too much.
- Do not drive. Plan to be finished driving for the day before you start.
- If it is too much. Sit in a quiet room, drink water, breathe slowly and remember the feeling fades. Many people describe relaxation, a different sense of time, dry mouth and a bigger appetite, and too much can feel uncomfortable. Poison Control is 1-800-222-1222, and 911 is for an emergency.
Beer City and 28th Street
Grand Rapids is Beer City USA, and 28th Street has plenty of places to eat. Keep the brewery trail and the dispensary as separate stops, ideally on different days, and do not mix alcohol and cannabis. If you have been drinking, do not drive. The Grand Rapids brewery trail and dispensary guide shows how to plan a day around both without combining them.
Your next step
Order on the Olswell Grand Rapids live menu and pick up in store, or read the Olswell Grand Rapids store page for hours and directions.
General first-time dispensary guide Michigan cannabis laws in plain English Where you can and cannot consume in Michigan
Age Disclaimer: This content is intended for adults 21 and older in Michigan. Possession and use of cannabis is illegal for persons under 21. Driving or operating machinery while impaired is illegal and dangerous.
Sources: Michigan Cannabis Regulatory Agency
Olswell Grand Rapids: 1940 28th St SE, Grand Rapids, MI 49508. First-time visitors get 25% off.
Quick Answers
Do I need an appointment?
Can I pay by card?
Can I bring a friend under 21?
How often can I use the 25% off?
Do I need a medical card?
Does Olswell deliver?
Is there a right dose?
Related Reads
Find Your Store
1940 28th St SE, Grand Rapids, MI 49508. Order ahead online and pay at pickup, or just walk in.
Olswell Grand Rapids
1940 28th St SE, Grand Rapids, MI 49508
Not near Grand Rapids? See all four Olswell stores.